top of page

PRIVACY POLICY

CUSTOMER CARE

​We understand that your privacy is important to you and we want to be transparent about how we collect, use, and share your personal information. Please review the following Privacy Policy carefully.

Privacy & Safety

PRIVACY & SAFETY

Online Privacy Policy Effective date: May 8, 2023

​

This privacy policy applies to information about you that Women on the Fly, LLC ("we", "us", "our") may obtain when you visit our website at womenonthefly.com (the "Site"). This Privacy Policy describes how we may collect, use, or share information about you; your choices regarding our use of your information; how we safeguard such information; and how you may contact us regarding our privacy practices.

​
 

Information

We May Collect Personal Information You Provide

We may collect personal information (including name, address, telephone number, email address, and payment information) when you:

  • Place an order

  • Return an item or make an exchange

  • Inquire about our services

  • Create an account on the Site

  • Subscribe to our Email Newsletter

  • Enter a contest or sweepstakes

  • Participate in a marketing survey, promotion, or event

  • Use our chat feature

  • Submit a review

  • Request a repair of one of our products

  • Sign up for a class or trip
     

Information Collected Automatically We use various tools and technologies like cookies, web beacons, and web server logs to collect information automatically on the Site. This information may include IP addresses, device identifiers, browser characteristics, operating system details, internet service provider details, language preferences, and details about your use of the Site (referring URLs, time and length of visits, and pages viewed).

​

"Cookies" are small data files stored by your web browser on your computer. Cookies may allow a website to recognize a user's device, record user preferences, track the pages a user clicks on while visiting the website, and identify the website visited immediately beforehand. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. Please note that blocking cookies may affect the availability and functionality of this Site and other websites. Also, disabling cookies may invalidate opt-outs that use cookies to recognize devices that have opted out. We may combine certain automatically collected information with other information we obtain about you, which may include data we obtain from third parties.

​

Please note that we or third parties may collect personal information about your online activities over time and across different devices and online properties when you use the Site.

​

Information Collected By Other Parties

Our vendors may share with us your personal information that you submit to them. For example, if you apply for a job using the career portal, apply for a credit card, pay for a purchase using PayPal, or return a purchase, you may submit personal information to one or more of our service providers that may share your information with us. We may combine information that we have about you with information we obtain from other parties. When you submit information to another party, you are subject to that third party's terms of use and privacy policies, for which we are not responsible.

​

​

Information We Collect We collect personal information that you provide to us through the Site, such as your name, email address, postal address, telephone number, and payment information. We also collect information automatically through the use of cookies and similar technologies, such as your IP address, browser type, and device type.

​

Use of Information We use the personal information we collect to provide and improve the Site and our services, to communicate with you, to process your orders and payments, and to comply with legal obligations. We may also use your information for marketing purposes, such as sending you promotional emails and catalogs, but you can opt-out of these communications at any time.

​

Sharing of Information We may share your personal information with third-party service providers who perform services on our behalf, such as shipping, payment processing, and marketing. We may also share your information with third parties who sponsor or offer promotions on the Site. In addition, we may disclose your information as required by law or in response to legal process.

​

Social Features

The Site may permit you to interact with social media platforms operated by unaffiliated parties, for example, to “like” Women on the Fly or to share content from the Site on those platforms (“Social Features”). If you choose to “like” or share content or post information using Social Features, that information may be publicly displayed, and the party operating the other platform may receive certain information about you and your use of the Site. Similarly, if you interact with us through Social Features (e.g., if you “like” or “follow” our page on another platform), we may have access to information about you from that platform. Please note that if you mention or comment about Women on the Fly or our Site in your post on another platform, that platform may allow us to publish your post on our Site. In addition, we may receive information about you if a user on a social media platform gives us access to their profile and you are one of their connections, or information about you is otherwise accessible through that other user. You should review the terms, policies, and settings of these other platforms to learn more about their data practices and/or adjust your settings.

​

Sweepstakes, Contests, and Similar Promotions

We may operate sweepstakes, contests, raffles, and similar promotions (each, a “Promotion”) jointly sponsored or offered by third parties that may require submitting personal information. If you choose to participate in a Promotion, your personal information may be disclosed to third parties as described in the terms applicable to that Promotion. Insofar as the terms applicable to a particular Promotion conflict with this Privacy Policy, the terms applicable to the Promotion shall control.

​

Your Choices Communications Preferences

We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from Women on the Fly or if you prefer to receive them less frequently, use the following form to request a change or cancellation in your catalog mailing subscription. If you no longer wish to receive our Email Newsletter, you may unsubscribe online or unsubscribe using the link provided in each edition of the email.

​

Accessing, Reviewing & Changing Your Personal Information

Registered users can review and change certain personal information (e.g., name, address, telephone number, email address, and payment information) at any time by accessing their account on the Site.

​

​

California Residents California residents may view our California Privacy Notice for additional information about rights they may have under California law.

​

​

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

bottom of page